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Highest CMS Rating for Quality Care in Garden City, Kansas

Garden Valley Retirement Village Demonstrates Exceptional Customer Satisfaction Scores and the Highest CMS Rating for Quality Care in Garden City, Kansas

Garden Valley Retirement Village proudly announces its latest achievement as a Best In Class Customer Experience award winner for 2024. The team has celebrated 12 months of best-in-class scores and the most recent (April 2024) results revealed a perfect score of 5 in every customer service category including, nursing care, rehabilitation services, cleanliness, dining services, and “would recommend to others”.

Garden Valley is thrilled to be recognized for their exceptional customer service through Pinnacle Assurance as well as through their four-star quality rating by the Centers for Medicare & Medicaid Services (CMS). Compared to national and state averages, Garden Valley stands out as a beacon of excellence. While the average number of health citations in the United States is 9.4, Garden Valley maintains a remarkably low rate. Even within the state of Kansas, where the average number of health citations is 10.2, Garden Valley surpasses expectations, underscoring its commitment to upholding the highest standards of quality and safety.

The CMS rating is a testament to Garden Valley’s unwavering dedication to providing top-tier services and maintaining stringent quality standards. This recognition reflects the tireless efforts of our compassionate staff and the exceptional level of care they deliver to our residents each day.

“Our team at Garden Valley Retirement Village is dedicated to providing the highest quality of care and support to our residents,” said Julie Diehl, Regional Operations Director for Garden Valley.

“This recognition from both Pinnacle and CMS reaffirms the team’s ongoing commitment to excellence; it serves as a continued motivation to exceed expectations in every aspect of care and service.”

Garden Valley Retirement Village offers a comprehensive range of services, including skilled nursing care, rehabilitation therapy,

respite care and independent living apartments; additionally, the campus offers the convenience of a home health care services, Frontline at Home, who offices on-site.

With a focus on personalized care plans and a nurturing environment, Garden Valley ensures that each resident receives the attention and support they deserve to thrive and enjoy a fulfilling retirement lifestyle.

For more information about Garden Valley Retirement Village and its services, please visit www.grvhealth.com, or call (620) 275-9651.

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